Please be aware that Coloro orders shipping to and from China will be delayed due to enhanced Covid-19 precautions impacting both domestic and international courier services. Citywide closures in Shanghai are impacting all business activity including our production and distribution workflows. In the meantime, we will be shipping all standard products and colors to locations outside of China from our other global distribution centers. Custom orders and swatches are expected to resume work and shipping once restrictions are lifted. Therefore, your orders may be split to arrive from different locations and at different times. We are closely monitoring the situation and doing everything we can to ensure your packages arrive in a timely manner.
As always, your QTX files will be delivered immediately upon order and we recommend starting your dyeing process with the digital information first. firstname.lastname@example.org can assist with any questions.
Please reach out to email@example.com to notify us of any specific concerns. We appreciate your patience and understanding and we are here to work with you during these challenging times for all businesses operating global supply chains. We will keep you updated on any further changes.